At our website, Desert Oasis Helicopter Rides Dubai, we are committed to maintaining the confidentiality and security of your personal information. Our Privacy Policy explains how we collect, manage, and protect the data you provide us in accordance with various international privacy laws, including those from Canada, Quebec, the European Union, Brazil, California, Colorado, Utah, Connecticut, Virginia, and South Africa.
This policy is designed to cover all aspects of our website, applications, services, and products. Please note that when you use third-party platforms, applications, or services linked to our platform, their separate privacy policies will govern your interactions with them.
Our Privacy Policy applies to the following scenarios:
- When you engage with our applications and services as a user.
- When you visit any of our websites that display this Privacy Statement.
- When you communicate with us, such as through newsletters, emails, phone calls, or text messages/SMS.
We collect various categories of personal data to provide our services effectively. This includes:
- Information related to your account.
- Payment details necessary for transactions.
- Financial information required for processing payments.
- Details of your purchases made through our services.
- Identifiers specific to your mobile device.
- Location data if needed for service provision.
- Feedback you provide on our services.
- Social media information when you interact with us on those platforms.
- Product details relevant to the services you use.
We gather this information through various means: user input during registration or transactions, interactions with our services, and automated technologies such as cookies. We may also receive data from third parties, which is subject to their respective privacy policies.
Our website uses cookies to enhance user experience and for analytics purposes. These cookies are categorized into Strictly Necessary, Preference, and Analytics. Users can manage these cookies through our dedicated Cookie Manager tool.
We retain your personal data as long as it is necessary for the purposes for which it was collected or to comply with legal obligations. Once we no longer need your data for its intended purpose or are required by law to retain it, we take steps to delete or anonymize it securely.
To ensure your personal data is protected, we implement organizational measures and security protocols, including encrypted communication and the use of secure third-party processing services.
We recognize that individuals under 18 years of age may be particularly vulnerable online. As such, we do not intentionally collect personal data from children under this age without consent from a parent or guardian.
As a user, you have certain rights under the privacy laws applicable to you. These rights include accessing your data, rectifying any inaccuracies, requesting erasure or restriction of processing, obtaining a copy of your data, and objecting to certain types of processing. You also have the right to non-discrimination and can file appeals/complaints with the relevant authority. In addition, you have the option to withdraw your consent for us to process your personal data at any time.
We may update this Privacy Policy from time to time to reflect changes in our practices or as required by law. Any modifications will be posted on our website, and we encourage you to review it regularly.
For questions, concerns, or to exercise your rights, please contact our privacy team via email at [email protected] or by writing to us at the address provided on our website.